Terms & Conditions


The conditions set forth herein shall govern all bookings and purchases of Products sold by 38 incoming s.r.l. by website. To purchase the Products sold here you must agree to the following Terms and Conditions.

RATES: The prices shown on this website are inclusive of taxes, service charges and any fees for using credit cards. The prices are in EURO.

GRATUITY: is NOT included in the tour price.

RESERVATION & CONFIRMATION Services are subject to availability. Reservations can be made by website, by mail info@romatoget.it or by mobile phone +39 392 961 96 26 (whatsapp).

DURATION OF OUR TOURS: All the tours shown inthis brochure are estimated on our experience and include pick up and drop off time.

SCHEDULES OF TOURS:  are subject to change according to the requirements on the day regarding availability of reservation.

BAGGAGE: 38 incoming s.r.l is not responsible for items left in the vehicles by the customer.


Cancellation Policies & Refound:


  • lf you cancel your booking within 8 days before from the date of the service booking you will get full refund of the amoun exceot for admission tkt and other services “no refundable”
  • lf you cancel your reservation with less than 8 days before of the date of the service booking you will not be entitled to any refund.




In exceptional cases and/or for reasons of farce majeure that may prevent the Product from running regularly and therefore the Customer from using the Product already purchased, the Company reserves itself the right to cancel the Product.

By way of example as exceptional cases and/or reasons of torce majeure that may prevent the Produci from running regularly and therefore the Customer from using the Product already purchased, the following are considered: acts of nature (such as bad weather, floods, high water), strikes, exceptional closures, serious unexpecied events or health problems experienced by the person in charge with the service on behalf of the Supplier after which it is really impossible to find a substitute, the start of conflits  riot, acts of terrorism, revolution, acts of any governmental authority (such as the withdrawal of licenses or authorizations), fires, epidemics, explosions, interruption of a utility service (such as gas, electricity, water, telephone), renovations, lockouts or boycotts, embargo, blockade.

In the event that the Company is forced to cancel a Produci already purchased, the Company will promptly grant the Customer a complete refund of the price paid for the cancelled service (except for the skip the line access to Colosseum, Vatican Museums and St. Mark’s Basilica etc).


Protection of personal data


The Company undertakes to treat Customer data in accordance with the 2003 Law 196 (Data Protection Act), and any other relevant legislative provision. The data will be used exclusively far communications concerning the activities of the portai www.romatoget.com, in respect of the full protecion of the rights and privacy of those concerned, excluding the sale to third parties. The data relating to the payment by credit card will be deposited and dealt with by competent banking institutions who will handle it according to criteria of security and confidentiality.


Law and Jurisdiction


The following conditions are governed by ltalian law. The Forum of Rome, ltaly, shall have exclusive jurisdiction over any disputes arising from these conditions. Nevertheless, 38 incoming s.r.l. reserves, if it deems it necessary, to institute legai proceedings before courts in countries or cities other than ltaly or Rame to protect its interests or to enforce its rights.